Tax-Free Information
免税販売について
Satindoll has shops in Tokyo at which the foreign customers can buy
Rolex and many other brands watches Tax-free.
Now we are offering items at the SPECIAL PRICES,
lower than the indicated bargain prices.
We are looking forward to serving you.
Your passport is required for Tax-free shopping.
We ask you to show us it while shopping.
Payment in cash: Japanese yen.
Rolex and many other brands watches Tax-free.
Now we are offering items at the SPECIAL PRICES,
lower than the indicated bargain prices.
We are looking forward to serving you.
Your passport is required for Tax-free shopping.
We ask you to show us it while shopping.
Payment in cash: Japanese yen.
Conditions for tax free purchase
Must be a foreign tourist with passport.
Foreigners working in Japan or those who have resided in Japan for
over 6 months do not qualify as non-residents.
Foreigners working in Japan or those who have resided in Japan for
over 6 months do not qualify as non-residents.
Applicable to general goods worth over 10,000 yen (before-tax).
About the Tax-free Program
You can purchase any item in shops free of
consumption tax under certain conditions.
consumption tax under certain conditions.
You are eligible for tax-free shopping if you are a visitor with
a temporarily stay status.
a temporarily stay status.
For tax-free shopping, you must present your passport.
The shop will affix a purchase proof document to your
passport which will be collected by Customs at the time of departure.
The shop will affix a purchase proof document to your
passport which will be collected by Customs at the time of departure.
Caution : Please do not remove or misplace the purchase proof document.
About the Tax-free items
You must take the tax-free goods out of Japan.
Goods purchased for business or commercial purposes are not eligible for
the tax-free program.
the tax-free program.
Tax-free procedures will be processed at the shop where you purchase
the goods and cannot be processed together
with goods purchased in other shops.
the goods and cannot be processed together
with goods purchased in other shops.
Tax-free procedures will be processed on the day you purchase the goods.
Completing the tax-free procedure for goods purchased on a different day
is not possible.
Completing the tax-free procedure for goods purchased on a different day
is not possible.
We can do tax free sale to persons having passport only,
and not to any other persons.
and not to any other persons.
The shop will take a copy of your passport for spending of over 1,000,000 JPY.
You cannot shop tax-free if…
there is no stamp indicating the day of arrival.
you work in Japan.
your stay has exceeded 6 months.
your spending is not within the range of the applicable amount.
We cannot sale the goods tax free on duplicates of documents like copies.
Contact us
We accept an inquiry sent from an E-mail only.
Please inquire from the linked form as below.
Sorry we donʼt respond to an inquiry on the phone.
Please inquire from the linked form as below.
Sorry we donʼt respond to an inquiry on the phone.
International Order
We have partnered with FROM JAPAN to offer international shipping to customers abroad.
【FROM JAPAN】 is a proxy service that places your order on your behalf, and ships it to your door.
【FROM JAPAN】 is a proxy service that places your order on your behalf, and ships it to your door.
For the product you want to purchase, click on the FROM JAPAN banner. You will then
go to the FROM JAPAN website.
go to the FROM JAPAN website.
FROM JAPAN banner is at the bottom of the
product page.
product page.
Purchasing instructions for FROM JAPAN will be displayed.
Follow the instructions and execute the purchasing request（ FROM JAPAN ordering procedure）
Follow the instructions and execute the purchasing request（ FROM JAPAN ordering procedure）
For inquiries about FROM JAPAN, contact the FROM JAPAN customer support.
Contact us
https://www.fromjapan.co.jp/en/member/question
FROM JAPAN「Q&A」
https://www.fromjapan.co.jp/en/qanda/#qacid_2
FROM JAPAN「HELP」
https://www.fromjapan.co.jp/en/help/top
FROM JAPAN「Usage Guide」
https://www.fromjapan.co.jp/en/title/service#shopping